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Freightquote - Cannot Be Trusted

I used this COMPANY!!, to deliver a Double Oven,, I supplied Dimensions off the Internet,,, Their Agent contacted the Seller to verify,,, After failed pickup due to Freight Quote Misrepresenting the Oven, [ sent 1 person in a pickup to pick up a 250lb oven,] the Oven was delivered 1 week later than promised, and there Rep Denis Park is now trying to collect an additional $175.00,,,DO NOT USE THIS COMPANY TOTAL SHAM!!!!!!!!!!!!!!!!
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
I didn't like
  • Total sham
  • Additional charges
#1427234
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Contacted Freight Quote to have then line up a carrier to have them deliver a used transformer that I bought. They lined up Central Transport. I received it and did not know it was damaged beyond repair during shipment. Tried to get it resolved for 6 months until they...
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1.0
I didn't like
  • Customer service
#1411602
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Freightquote - Overcharged and not deliverred the freight.

Charged the ammount higher then quote. Ten day after scheduled delivery our equipment still not here.
1.2
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1408361
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I have used freightquote for over 10 years and I am happy with the service I receive from them. My service agent, Phyllis Eastham has done an outstanding job getting our freight to our customer on time. She has bent over backwards to help us and when situations weren't...
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#1382218
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Freightquote in Kansas City, Missouri - Overcharge

Gave me a quote of 238.00 i paid it 2 weeks later they charge my credit card for 93.87 more. The said weight is wrong
3.0
Details
Price Affordability
Reliability
Website
#1367221
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We booked a load through Freight Quote, BOL was sent right away assuring pick up the next day, now two days later I am still waiting. I made numerous calls to the agent at Freight Quote, Josh ext 6858 who would never return my calls finally when I get hold of him the...
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1.3
I liked
  • Ease of buying the service online
I didn't like
  • Bad customer service
#1285410
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We received a quote from Freightquote for a delivery to us. We paid the quoted price in full. First, they did to show on the delivery date, then it was actually about a month until we actually received it after many calls to try to locate it. After such horrible...
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#1267666
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If you decide to use this company please read this review first. I am a medium sized Ebay seller and from time to time I sell items that are too large for usps so in an effort to find more reasonable shipping then ups or fedex freight I used Freightquote a few times....
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1.6
I liked
  • Sales people were very helpful
I didn't like
  • Claims department is a joke
#1237665
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Resolved
Was good for a few shipments and then started getting additional charges weeks afterwards. As soon as there was a problem my rep initially promised he would get things fixed at least answer my questions. Then he disappeared, will not respond to calls or emails. Tried...
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3.0
#1175588
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Contact Freightquote

Mailing Address:
Freightquote.com
16025 West 113th St
Lenexa , KS 66219
Phone:
(800) 323-5441 ext 1847
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Freightquote Products and Services

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Freightquote - Horrible company

These people are a horrible company to deal with they lie about what’s been shipped so that they can over bill your company they even have tried to over bill me twice on the same bill Watch out for this company Don’t do business with them you will regret it!!!
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1148901
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