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Was good for a few shipments and then started getting additional charges weeks afterwards. As soon as there was a problem my rep initially promised he would get things fixed at least answer my questions. Then he disappeared, will not respond to calls or emails. Tried...
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3.0
#1175588
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Freightquote - Horrible company

These people are a horrible company to deal with they lie about what’s been shipped so that they can over bill your company they even have tried to over bill me twice on the same bill Watch out for this company Don’t do business with them you will regret it!!!
1.0
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Additional Fees
Billing Practices
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1148901
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They will give you one rate only to charge you for additional charges! The one guy called Seth Taft is the biggest bigot I've ever seen in my life! 70LBS of electronics in one box, the Initial rate was $248, thought hey sounds great, but 2 weeks later I received an...
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#1138846
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Freightquote.com started out as a hardworking broker with good rates and service. I used give them business without a quote. Now - rates are unrealistic sometimes 250% of fair market value, service is bad, they quickly blame the trucking company when things go wrong...
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#1104467
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As I write this on 8/31/17, my bike is STILL not returned to me by the carrier referred by FreightQuote. The pick up date was 8/24/17. Only after repeated calls to FreightQuote was I given an incomplete tracking status. On 8/29/17, I was finally informed that my bike...
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#1094928
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They charge you additional $ for lift gate when customer did not request it nor did they ask for authorization! They also charged me additional money to change the address even though I was literally standing in the terminal yard and could of manually changed it myself...
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I didn't like
  • Empathy of management
  • Additional charges
  • Bad customer service
#1077358
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Asked for a 2 day delivery...customer called looking for there product. It was sitting at a terminal on Friday, the delivery date, to be delivered the following Wednesday....Freightquote took care of the situation....But here I am the following Friday with pick up...
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#1071190
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Freightquote - Incompetent.... DO NOT TRUST THEM!!!

Had the load scheduled for a week.They changed pick up time twice and still did not get the load to us.But they did charge my credit card....Incompentent is being nice..
#1067666
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They give you a cheap quote and then demand hundreds more later after the fact. If you don't have proof of exact weight of the items shipped (and who does?) you have no recourse but to pay them, otherwise they turn you over to a collection service and ruin your credit...
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Anonymous
Anonymous

Buy a floor scale. It is not freightquote that is the issue but the carriers themselves. Freight classification is the real scam.

#1051025
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These people lie in their spam email saying they talked to someone in your company but they don't have a name. I KNOW for an absolute fact by the email alias they used to contact me that they bought a list and are spamming in knowing violation of the CAN-SPAM Act. No...
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1.0
I didn't like
  • Dishonest and untrustworthy
#1033908
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