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Freightquote.com started out as a hardworking broker with good rates and service. I used give them business without a quote. Now - rates are unrealistic sometimes 250% of fair market value, service is bad, they quickly blame the trucking company when things go wrong...
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#1104467
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As I write this on 8/31/17, my bike is STILL not returned to me by the carrier referred by FreightQuote. The pick up date was 8/24/17. Only after repeated calls to FreightQuote was I given an incomplete tracking status. On 8/29/17, I was finally informed that my bike...
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#1094928
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They charge you additional $ for lift gate when customer did not request it nor did they ask for authorization! They also charged me additional money to change the address even though I was literally standing in the terminal yard and could of manually changed it myself...
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I didn't like
  • Failure to keep customer informed
  • Bad customer service
  • Additional charges
#1077358
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Freightquote - Incompetent.... DO NOT TRUST THEM!!!

Freightquote
#1067666
Had the load scheduled for a week.They changed pick up time twice and still did not get the load to us.But they did charge my credit card....Incompentent is being nice..
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Sales Review

Freightquote
#998054
1.0
Details
This is a low rent , no class company . Full of liars , starting at the top. Very unprofessional. Take your business else where .
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Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website

Freightquote Delivery Service Review

Freightquote
#967426
1.0
Details
Shipping is easy, why call a broker that doesnt own a single truck, call a freight company that owns trucks that way there is someone to hold accountable. Freight brokers just want money and dont care about your freight or the truckers hauling the freight.
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Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website

Freightquote Freight Shipping Review

Freightquote
#819144
Miscoded class code of my shipment and after investigation it appeared intentional. Then tried to charge me over $700 for their mistake after it was delivered. STAY AWAY! Don't even think of giving them your credit card because they'll charge it without authorization
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Asked for a 2 day delivery...customer called looking for there product. It was sitting at a terminal on Friday, the delivery date, to be delivered the following Wednesday....Freightquote took care of the situation....But here I am the following Friday with pick up...
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#1071190
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They give you a cheap quote and then demand hundreds more later after the fact. If you don't have proof of exact weight of the items shipped (and who does?) you have no recourse but to pay them, otherwise they turn you over to a collection service and ruin your credit...
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Anonymous
Anonymous

Buy a floor scale. It is not freightquote that is the issue but the carriers themselves. Freight classification is the real scam.

#1051025
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These people lie in their spam email saying they talked to someone in your company but they don't have a name. I KNOW for an absolute fact by the email alias they used to contact me that they bought a list and are spamming in knowing violation of the CAN-SPAM Act. No...
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1.0
I didn't like
  • Dishonest and untrustworthy
#1033908
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I placed and order, paid them, and they didn't show up on the day they said they would and didnt even bother to call. I guess in the next few days I will find out when or if they really are shipping my freight or just taking my money. Oh, this is the funny part. I went...
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#989629
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Scheduled a shipment with them, had a scheduled pick up date, and when that day came around the shipping company that was supposed to pick up the shipment (Old Dominion) refused to. So Freight Quote rescheduled with a different company (YRC) that was more expensive but...
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1.5
I liked
  • Lots of price options
I didn't like
  • Bad customer service
  • Additional charges
  • Being overcharged without redress
#954743
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I recently shipped three packages (ordering online) by Busfreighter (Freightquote), through Greyhound Bus. When I submitted my order online (supposedly over 50% cheaper than just taking it to the shipper directly first), I received a quote for $136. When I dropped...
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2.8
I didn't like
  • Being overcharged without redress
#929446
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Absolutely the worst follow up on a shipment possible. They never sent the trucker the required pick up paperwork so he turned around, they didn't send another truck back for over 10 days. When repeatedly asked for an update, we received nothing. This lack of attention...
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1.0
#910702
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