Freightquote Complaints and Reviews

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Freightquote
Main address: 16025 West 113th St 66219 Lenexa KS
800-323-5441 x1847, , customerfeedback@freightquote.com
  • 79 complaints
  • $92.7K claimed losses
  • $1.2K average
  • Show More
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  • 19 hours ago
  • Transportation and Delivery
  • Irvine, California
  • Lost Freight
  • 3

We awarded Freightquote.com our merchandise, it was a sealed load but they still felt the need to transfer the load to a smaller trailer and broke our dedicated load. We then had 4 expensive dock plates go "missing" if the load was not changed out, our plates would have made it as planned. Freightquote.coms basically washed their hands of it and said they can not do anything. Be aware of this... Read more

Was this review helpful? 0 0

  • Jul 18
  • Shipping
  • Freight Overcharge
  • 53

Was over charged almost 300.00 more than I was quoted and when I called my rep. obviously upset, he told me when I calm down to call him back and hung up on me...what!!! Is that how you treat and obviously upset customer...hanging up on them. When I called back this guy tells me ma'am I can move your account to another rep. So this guy hangs up on me and decides it is in his best interest to... Read more

Was this review helpful? 4 1

  • Jun 11
  • Shipping
  • Bellevue, Washington
  • Freight Broker
  • 1
  • 34

I was quoted $445 and charged $490. Their reason was that they claimed the delivery was to a non-commercial area. This is untrue, see attached pic. I see from other reviews that these guys have a strong history of charging over what they quote. I would advise not doing business with these people. They claim that it is in the fine print agreement to be able to do this, which is true, if you... Read more

Was this review helpful? 1 0

  • May 27
  • Shipping
  • Irvine, California
  • Product Destroy
  • 33

WARNING DO NO USE FREIGHTQUOTE.COM FOR ANYTHING-DESTROYED OVER $3,000 IN PRODUCT AND ONLY PAID ME .50 ON HE DOLLAR-DEALT WITH VICTOR WHO IS WORTHLESS. BEWARE AND GET DOUBLE THE INSURANCE IF YOU TAKE THE RISK.......FOR SUPS, SURFBOARDS YOU WILL HAVE YOUR PRODUCT DESTROYED. I DEALT WITH VICTOR FRANCESCO AND CHRIS PAGE PLEASE BE CAREFUL OF THESE TWO-THEY WILL TAKE YOUR MONEY AND IF YOU HAVE ANY... Read more

Was this review helpful? 0 0

  • May 16
  • Shipping
  • Los Angeles, California
  • Freight Service
  • 1
  • 42

I was told about 5 days for a freight delivery. The trucking company tracking estimated 7 days. I contacted them at 10 days and was told three more days. (It still isn't here.) When I tried to say something about the discrepancy I got slapped in the face repeatedly with the word economy like I should be ashamed to expect an estimate to be accurate if had freight shipped economy. I can't... Read more

Was this review helpful? 2 0

  • May 02
  • Shipping
  • Fair Oaks, California
  • Overcharges
  • 1
  • 52

i obtained a quote for $376 from freightquote.com for a shipment from L.A. to Lewisville TX. when they made the delivery, they charged my credit card for $876 claiming that the measurements had increased. i provided proof and photos of the exact measurements of the freight but they refused to honor their original quote. this is a MOST despicable, dishonest and belligerent company. DO NOT use... Read more

Was this review helpful? 2 0

  • Mar 03
  • Advertisements and Cons
  • Fenton, Michigan
  • Freight Services
  • 3
  • 73

Why is it a practice in America and the world to get rich and to the top, you must screw everyone over to get there. 75 bad reviews for freightquote and counting, but I'm guessing with all their bad practices, dishonesty, pulling money out of peoples accounts, and improper collection accounts, they are hoping the lack of people not being aware. Even if they get enough suckers like us to screw... Read more

Was this review helpful? 0 4

  • Mar 03
  • Transportation and Delivery
  • Little Rock, Arkansas
  • Bad Freight Services
  • 81

How would you like to call one of the freight companies listed with freight quote, call them get their quote to compare with freight quote supposed real quote and find they near enough to select the company though freight quote. both companies had the same class rated for the shipment, both had the same measurements and weight,,so ship the item,,two days later without warning freight quote has... Read more

Was this review helpful? 3 3

  • Feb 26
  • Shipping
  • Shipments Booking
  • 103

I HAD BEEN USING FREIGHTQUOTE TO BOOK ALL OF MY SHIPMENTS BOTH TRUCKLOAD AND LTL FOR A FEW YEARS. I WOULD PROVIDE MY FREIGHTQUOTE REP WITH ALL OF THE INFORMATION FOR THE SHIPMENTS. PICKUP ADDRESS, DELIVERY ADDRESS, DESCRIPTIONS, WEIGHTS, PIECES, CLASS, BLAH BLAH BLAH. I HAVE BEEN WORKING IN THE INDUSTRIAL MARKET FOR OVER 15 YEARS. I ALWAYS HAD SET UP MY OWN SHIPMENTS DIRECTLY WITH FREIGHT... Read more

Was this review helpful? 1 3

  • Nov 22, 2013
  • Shipping
  • Ltl Freight
  • 5
  • 133

Here is my personal experience and opinion of Freightquote.com. I purchased shipping via Freightquote.com. They offered a price that was slightly less than another site, so I thought it would be fine. I asked for a delivery appointment and a liftgate. The Freightquote site showed that the shipping would be overnight, arriving between 9 to noon today. The problem is... Freightquote didn't warn me... Read more

Was this review helpful? 2 2
 
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