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1.4 Based on 22 reviews
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  • Customers like
    • Ease of buying the service online 2
  • Customers don't like
    • Being overcharged without redress 5
    • Bad customer service 5
    • Wasting time and money of customers 2

Freightquote lures the unsuspecting consumer with an an apparently easy to use shipping calculator and then conveniently adjusts the cost once the shipping is in transit. This of course is unethical at best but bordering on fraudulent not to mention the shipping industry as a whole has 18 separate classes to pretty much ensure the user can't decipher the correct class and leave the window open for for many additional charges. I naively used... Read more

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If you really want to loose your mind,start alcohol and smoking again, then try sending goods with them. Don't get fooled by the first quote you get from them. It is scam.Goods didn't arrived on promised day, then asked for overcharges since they know it must arrive on certain day plus goods arrived in bad shape.Horrible service and extra charges after they collect your goods. Once they collect the goods then you have nothing to do but accept... Read more

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I have been shipping freight for years. Started using Freight Quote a couple of years ago. First couple experiences were good. Within the last year their service has become horrendous. They arbitrarily overcharge you AFTER they have quoted you and they now are using lil' off the wall shippers who never deliver on time and damage your freight. The customer service reps (HAHA) do not return your calls, lie, cheat and steal from their customers,... Read more

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Do NOT ship with Freightquote.com!! I recently shipped with them. they charged me a certain quote. I paid it. two months later I am getting additional charges where they are claiming that my freight was weight more than it should have. which is not true. I have shipped with them previously and it the same items I ship always weighs the same. I tried contacting them and the person I talked to was very rude screaming at me and does not want to... Read more

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DO NOT USE . SCAMMERS. Freightquote.com notorious for additional charges down the road. As you can find complaintsboard.com and other sites, with hundreds of same additional made up charges later on. I repeated tried to contact and settle with them. They would not get back to me. I ship the same thing over and over.... They tried to tell my shipment was put on the wrong truck. Being you guys are the one who made the arrangement, the truck you... Read more

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Twice I received an email stating truck was booked to p/u load at my facility, both times I didn't get a truck, rearranged men and equipment because of this and when I sent an email requesting to speak with someone in authority I never got a reply. The day before my load was to ship I called to confirm at 1:45pm and the lady handling my account was on her way to a ball game and wasn't at the office. No one else could answer my questions, then, I... Read more

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Freight quote is a disengenuous company. They provide competitive estimates and then increase their fees by adding additional costs after the fact. they are a bunch of rip-offs. and the worst part is there is no one to talk to. when you book a shipment you can get them all on the phone but when it comes to a dispute you cant get anyone on the phone. Strongly recommend not using this company. These guys are a joke and sham. Anyone else find them... Read more

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Miscoded class code of my shipment and after investigation it appeared intentional. Then tried to charge me over $700 for their mistake after it was delivered. STAY AWAY! Don't even think of giving them your credit card because they'll charge it without authorization Add comment

I Booked 2 Shipments With Freightquote 2 Identical Metal Lathes Was Quoted $479.00 For Each Shipment On The Pickup Date I Get A Call From The Representative That The Driver Refused To Pick Up The Machine Because It Wasn't Packed Good Enough The Shipper Was Told To Wrap The Machine In Plastic And They Would Pick It Up The Next Day Well The Next Day Came And They Refused To Take It Again Even Though It Was Wrapped Like They Asked.So The... Read more

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I had asked for quote for the transportation of 3 20' containers from Houston, TX, to Miami, FL. I was told that they had to go on flatbed since they were private and modified container. Two of them were regular size and one had solar collapsible solar panels on top. The broker asked me if all loads were legal to of course I said yes. He told me that one of the containers would have to go by itself on one flatbed and the other one by itself on... Read more

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