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FREIGHTQUOTE

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30 complaints

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Freightquote.com(R) is a leading provider of web-based transportation management services for small to mid-sized businesses. Their carrier comparison and shipment management solutions help customers simplify and manage their shipping and transportation budgets. Based outside Kansas City, the company and their subsidiaries serve customers across North America.

The company is committed to superior customer service, an excellent shipping experience and values customers’ opinions and feedback. Please try to contact FREIGHTQUOTE Customer Service directly prior to posting any complaints on this site.

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FREIGHTQUOTE Complaints & Reviews

FREIGHTQUOTE Reviews

Anonymous
FREIGHTQUOTE.com Does NOT Pay Damage Claims

Ive been professionally selling and packaging on EBay since 1999 with 100% positive feedback for shipping and selling high end jukeboxes. Freight quotes.com's shipper ran a for...

#287998
Jan 10, 2012
90

Anonymous
FREIGHTQUOTE damaged our shipment and has not paid for the damage.

Freightquote, using Estes Express, delivered severely damaged goods to our company by truck in September 2011. The damage was photographed extensively. Photos and a damage claim ...

#286695
Jan 05, 2012
98

Anonymous
FREIGHTQUOTE.com

Anthony Scheutz, the contact I had to use, along with his side kick Katie, won't give an amount of shipping a tablesaw , instead I get what company are you with or didn't u...

#278326
Nov 30, 2011
191

Uhohnogo
DO NOT USE FREIGHTQUOTE

When one of Freightquote's transportation partners (carriers) messes up, don't expect Freightquote to be accountable. Don't expect that they will hold the carrier accountable. Th...

#264228
Sep 26, 2011
274

Anonymous
Any shipping problems are yours alone-FREIGHTQUOTE only wants payment.

Freight quote did not assist me on two separate problems but demands ayments for shipping, when the shipper is the problem. One shipment was lost another damaged and on neither wa...

#260360
Sep 07, 2011
310

Dfsord88
FREIGHTQUOTE - Unfulfilled Delivery Promise

We tried using Freight Quote on regular shipments we do for customer. The first 2 shipments were ok. The succeeding shipments were horrible. Freight Quote does not update tracki...

#239400
May 24, 2011
369

Anonymous
FREIGHTQUOTE - Doubled the price 2wks after delivery

Freightquote.com is very dishonest, they give you a quote, pick up your freight, deliver the freight and then 2 weeks later change the price and say it is not thier problem the cla...

#238675
May 20, 2011
613

2010Cust...
FREIGHTQUOTE.com Tripled Charges, Harassment. Do NOT use this carrier.

Quoted price. Paid for shipping. A week after the shipment had already been delivered to customer, I receive an email that the charges were tripled and that fees are due. ...

#232479
Apr 15, 2011
647

Robocop519
FREIGHTQUOTE unauthorized charges to my credit card

They always charge more than expected, the delivery time is what they want at the time they want to deliver not in the special instructions space,FRAUD BEWARE , the shipment was co...

#211324
Dec 13, 2010
610

Rich64
FREIGHTQUOTE lied, won't pay damage claim.

I hired Freightquote to move a sensitive piece of equipment. Specified: blanket wrap, blocked and secured on truck, point-to-point dedicated air-ride truck, insured for $85,000 val...

#209728
Dec 02, 2010
695

Cabochris
Beware FREIGHTQUOTE! Failed to Pay Damage Claim!

Do not use Freightquote.com for large item cross country shipping! I recently used them to ship an outboard motor. Their delivery partners damaged the motor. The pro...

#206778
Nov 11, 2010
505

Hbarwood
FREIGHTQUOTE rip-off

I contracted through Freightquote to ship an X-ray Diffractometer from Peekskill, New York to Troy, Alabama. They subcontracted with Estes Freight Co. The day it was to be delivere...

#205025
Oct 30, 2010
988

Freightq...
FREIGHTQUOTE.com quotes one rate then hits your credit card for much more

Our freightquote rep would quote us a rate and when the credit card statement came it was almost always 30% higher than the quote. No paperwork to explain it. Our old rep would al...

#203282
Oct 19, 2010
634

Promocha...
FREIGHTQUOTE.com

We used Freightquote.com for a deliver. The trucking company left with the wrong trailer and missed our contracted event date. Freightquote.com billed us and took no accountabil...

#202614
Oct 14, 2010
230

Skifish
FREIGHTQUOTE.com overcharged quote by double

I'm a power seller on Ebay, and ship quite a few items. Freightquote.com quoted $154.00 to ship an item out on April 30. In August I get a bill for an additional $170.00 claimi...

#201797
Oct 08, 2010
681

Anonymous
FREIGHTQUOTE.com strikes again on 10-02-10

I attained a quote from Freightquote.com & chose a trucking co.(not the low ball either)from the list provided.The website was very easy to use & the company rep very nice & helpfu...

#201031
Oct 02, 2010
1028

Anonymous
FREIGHTQUOTE - FrieghtQuote.com

Do Not Use.They quoted me $110.00They delivered and told me after the fact that they were adding an additional $240.00 for a total of $350.00I told them that if I...

#196581
Aug 31, 2010
734

Anonymous
FREIGHTQUOTE.com is out of touch with their customers. Very poor claims management!

We shipped a load of teak patio furniture to Virginia from California. The table was damaged in transit by ESTES Trucking Co. Our customer wanted a quick replacement so they coul...

#192442
Aug 04, 2010
691

Anonymous
FREIGHTQUOTE.com-do not use

Our company ships LTL on a daily basis. Freightquote.com does not perform as a professional group. They change delivery zip codes, weights add accessorial charges for basic stuff...

#180658
May 03, 2010
751

Anonymous
FREIGHTQUOTE a transportation broker that screws their customer for higher profits

When you use their website to request a quote, many fields are auto-populated...which results in lower quotes, but they then use "your incorrect entries" as the rationale for reall...

#171698
Feb 18, 2010
1089

Anonymous
FREIGHTQUOTE scams

We have a load arranged by freightquote last year. It's only 200 miles from us, they agreed for the price of $162 for a small pallet load and after one month we recieved a noti...

#169411
Jan 29, 2010
1764

Equiplist
FREIGHTQUOTE - Over charges

Freightquote started off good for me, but then things went sour, real quick. We have a digital scale, we know how much the items weigh. We shipped 2 skids from Ma...

#164560
Dec 15, 2009
826

Shipping...
FREIGHTQUOTE - Freight Quote Not Licensed To Do Ocean Shipping

I was given a ocean freight rate without proper licensing from FMC and the rates were astronomical. If you go to the www.fmc.gov website they are not listed as a licensed NVOCC or...

#160961
Nov 03, 2009
601

Scottcol1
FREIGHTQUOTE - Over charge for shipping

I read a review from another customer of Freight quote apparently this over billing thing is common I received a quote from them that with insurance came to 730.00 dollars 2 weeks ...

#139747
Oct 17, 2008
276

Anonymous
FREIGHTQUOTE policy to take advantage of customer to help relation with trucking companies

To Doug64123 - Did you read the complaint before you posted your *** response. The trucking company wanted to pay the claim. Freightquote stopped it by caus...

#138079
Oct 04, 2008
1760

Doug64123
FREIGHTQUOTE - Ticked

I cannot believe the freightquote.com doesnt' apy for damage casued by a carrier...or the wshipper or the consignee. I mean they never see or touch the freight but they should ...

#137815
Oct 02, 2008
915

Pissed_r...
FREIGHTQUOTE.com: Back solicits customers, DO NOT use unless you want your customers taken away

Freightquote should not be used by ANYONE!!! They have back soliocited my clients and I get this lame *** excuse that it is automated in their system.If that is the cas...

#117052
Apr 02, 2008
4801

Thegamer...
FREIGHTQUOTE.COM Claims Never Paid

BEWARE - FREIGHTQUOTE DOES NOT PAY THIER DAMAGE CLAIMS - Freightquote does a wonderful job of shipping. I have shipped hundreds of shipments with them. I had 4 shipments damaged by...

#113059
Feb 13, 2008
1760

Anonymous
FREIGHTQUOTE - NEVER EVER EVER USE FRIEGHTQUOTE!!!!

I was quoted $350 to have my item shipped. It came when it was scheduled and the driver was very nice. It wasn't until a week later I got a call letting me know that I owe Frei...

#105291
Oct 03, 2007
1928

Anonymous
FREIGHTQUOTE

Freightquote cost me almost $3,000 because they hire fools. I bought my item on e-bay and told them that. I asked for insurance and was told my item was insured (and it was) as lon...

#100887
Aug 28, 2007
1102
Reviews 1-30 of 30

Related Information

Shipping
Shipping is transporting of goods by different means: by sea, by rail or by air. Shipping is also sending of a package somewhere via the mail service or a private company. Most of the goods are transported by sea. The shipping industry is in charge of carrying from one place to other goods of more than 90% of the whole trade in the world. There are a lot of advantages of transporting goods by a means of a ship. It is more safe that any other vehicle or aircraft. Besides, ships are the most eco-friendly transport ever. Many companies that specialize in logistics are connected one with another. That is why the basic physical and organizational shipping structures and facilities (for example buildings, roads, and power supplies) needed. Besides, transporting goods or any other cargo is a very lucrative business. Shipping is like the circulatory system of the international trade.

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